I need to build a real culture
How do I build a culture that holds when I am not in the room?
Start with what is actually available.
Building Culture
Culture is not ping-pong tables and open-plan offices. It is the small decisions people make when no one is watching.
Culture Framework
A three-part framework for building culture that holds when the founder is not in the room.
How Culture Becomes an Operating System
A practical SOE perspective on turning values into observable decisions, behaviours and institutional memory.
Make Culture Portable: Turn Values Into Observable Decisions
Culture becomes fragile when it depends on the founder's personal presence and preferences.
How to Build a Culture That Does Not Depend on the Founder
Culture becomes durable when people can make sound decisions without waiting for the founder.
How to Turn Company Values Into Hiring and Operating Behaviors
Turn each value into observable behaviors in hiring, meetings, decisions, feedback and customer work. A value that cannot influence a decision is probably only a statement.
N. R. Narayana Murthy and Infosys: Trust as an Exportable Business Asset
Governance becomes commercial value when it helps customers trust estimates, quality, reporting and escalation.